FAQ’s

What is shipping charge to my loaction ?

India: Free Shipping
Other Countries: Shipping charges vary according to weight/volumetric weight of product. From our end, we try to ship to most of the countries with the help of our courier partners.

How do I place an order?

Simply browse our products, click “Add to Cart” on your desired items, then proceed to checkout. Fill in your shipping and payment details, and confirm your order.

What payment methods do you accept?

We accept major credit/debit cards, UPI and other secure payment options depending on your location. COD option also avelable on craftam.com

How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to track your package.

Do you offer international shipping?

Yes! We ship worldwide. Shipping costs and delivery times vary depending on your location.

Can I change or cancel my order after placing it?

If your order hasn’t been processed yet, contact us immediately. We’ll do our best to update or cancel it for you.

What’s your return policy?

We accept returns within 14–30 days of delivery (depending on your country or item type). Items must be unused and in original packaging. See our Return Policy for full details.

Do I need an account to place an order?

No, you can check out as a guest. However, creating an account allows for faster checkouts and order tracking.

Is my personal information secure?

Absolutely. Our website uses SSL encryption and complies with all data protection laws to keep your information safe.

FAQ’s

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